Why Is AT&T Internet Not Working?

What should my AT&T Internet speed be?

When testing your AT&T fiber or DSL speeds using a LAN connection during non-peak usage times and with no other devices connected, your internet speeds should ideally be within 20% of your plan’s advertised speeds.

If your speeds are lower than you’d like them to be, there are a few ways to boost your speeds..

How can I speed up my internet for free?

First: Check your speedRunning an internet speed test.Speedtest.net.Google.Fast.com.Tip #1: Turn off unused or extra internet-connected devices.Tip #2: Find a better spot for your wireless router.Tip #3: Reboot your router.Tip #4: Change your wireless router’s channel.More items…•

How do I get my modem back online?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…

How do I fix my AT&T WiFi?

Restart your gateway or modem manuallyUnplug the power cord from the back of your gateway or modem.Wait 20 seconds.Put the internal battery back in, if you have one.Plug the power cord back in. … Wait up to 10 minutes for the gateway or modem to restart and your Broadband light to turn solid green.

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How can I speed up my AT&T Internet?

Restart your Wi-Fi gateway every couple of weeks. Turn off or disconnect devices you’re not using. Move Wi-Fi devices closer to your gateway….connect to Wi-Fi, how you use them, their age and type, and Wi-Fi signal strength all can affect speed.NUMBER OF DEVICES AND ACTIVITIES. … DEVICE TYPE AND AGE. … WI-FI SIGNAL STRENGTH.

Why is my fiber Internet not working?

The most common causes of fiber optic malfunctions Insufficient transmitting power. Excessive signal loss due to a cable span that’s too long. Excessive signal loss due to a contaminated connector. Excessive signal loss due to faulty splices or connectors.

Why is my AT&T data so slow?

We may temporarily slow your speed at any time if our network is busy. We may also slow it after you use more than 50GB or 22GB of data in a single bill period. For those plans, we’ll text you when you’ve used 37.5GB or 16.5GB (which are 75% of 50GB or 22GB).

How can I tell if my router is not working?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer’s firewall must be disabled as well. To learn more on how to check the computer’s connectivity with the router, click here.

Why is my internet not working even though it’s connected?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. … If your router and modem are separate, restart both.