Why Can’T I Activate My Xfinity Internet?

How quickly can Internet be set up?

If there’s already a working line at your new place, it’ll get going in a couple of days; but getting a new one installed could take two weeks..

How long does it take for Xfinity Internet to activate?

10 minutesYour Gateway or modem may take up to 10 minutes to be ready to activate. Make sure the lights appear as described below before moving on to the next step. Don’t unplug your Gateway or modem during this process.

How do I activate my Xfinity WiFi?

Xfinity Wifi On Demand PassesEnable WiFi access on your laptop, tablet, phone, or other WiFi-enabled device.Select “xfinitywifi” from your list of available wifi networks.Select “Get Started” and pick the WiFi pass that meets your needs.

Do I need to call Comcast to activate my modem?

Or, if you would like to activate your new XFINITY Internet service using your phone, please call 1-800-931-0790. 1. Connect the coax cable from your cable wall outlet to the Cable In/RF In connection on the back of your modem.

Do you have to wait 48 hours to activate Xfinity prepaid?

If you purchased your Prepaid Starter Kit in a retail store, please wait 48 hours after purchasing before attempting to activate your service at xfinityprepaid.net. If you purchased your Prepaid Starter Kit online or by phone, when it arrives, please visit xfinityprepaid.net to activate.

How do I replace my Comcast modem with my own?

Here is How to Replace a Comcast Modem with your Own, in 4 Easy Steps:Buy a Compatible Modem & Router or a Gateway to Replace your Comcast Modem. … Call Comcast to Activate your Modem. … Connect your Devices to your Router WiFi. … Return your Comcast Modem! … Replacing your Comcast Modem Fee Discussion:

What do I do if my WiFi is connected but no Internet access?

In case, you are facing issue on your Android, check out our other article on Android connected to Wi-Fi but no internet.Where to look? … Restart Device. … Check Modem Lights. … ISP Is Down. … Antivirus or Other Security App. … Use Built-in Troubleshooter. … Flush DNS. … Change Wireless Mode on Router.More items…•

Can I get Xfinity prepaid If I owe them money?

Rules & Eligibility Requirements Get Xfinity Prepaid Cable Internet for only $45 a month with NO CONTRACT! Even if you owe a balance to Comcast, you still could be eligible for this amazing offer.

How do I get free Xfinity WiFi?

Xfinity WiFi hotspots LOCATED IN BUSINESSES AND OUTDOOR LOCATIONS are available to anyone who needs them for free during the COVID-19 national emergency, including non-Xfinity Internet subscribers: Go online to wifi.xfinity.com. Use ‘Find a Hotspot’ and enter your city or zip code. Go to location of hotspot.

Why can’t I connect to Xfinity WiFi on my laptop?

For device related issues – just restart it and try to connect again. You may also want to forget the “xfinitywifi” network from your Wi-Fi settings and connect to it again. If this doesn’t help, it’s time to power cycle your Wi-Fi router.

How quick can I get internet?

Normally it takes about two weeks to get broadband installed, but there are no hard and fast rules.

Is Xfinity offering free WiFi?

Comcast Extends Free Public WiFi Access to Everyone For the Remainder of 2020. … Since taking the unprecedented step of making all of these hotspots available for free, hundreds of thousands of non-Xfinity customers have taken advantage, and overall usage by consumers of the free public WiFi hotspots has skyrocketed.

Why can’t I activate my Xfinity Internet?

Xfinity Internet Make sure you’re connected to the network, either by signing in with your WiFi network name and password or by using an Ethernet cable. … Sign in and tap Internet and then Restart this device. For more information on restarting your modem, see Reboot Your Wireless Gateway, Modem or Router.

Why is my internet not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How do I connect to Xfinity?

Connect to Xfinity WiFiMake sure WiFi is turned on. … Make sure WiFi is set to ON. … Once WiFi is turned on, wait a moment as your Android phone detects the WiFi networks in range.Find xfinitywifi from the list of available networks and tap it.More items…

Can I install Xfinity Internet myself?

New Xfinity by Comcast customers can order a self-install kit at the same time they sign up for Xfinity services. Your self-install kit will be mailed directly to your home. You can also call Xfinity customer service to have a kit mailed to you.

How do I activate my modem?

How To Activate A Cable ModemConnect the coax cable to the modem from the wall jack.Connect phone cable to phone if you have phone service.Connect Ethernet cable to PC or Router.Plug in and turn all equipment on.More items…

How many devices can connect to Xfinity prepaid?

10 devicesIf you are an eligible Xfinity Internet subscriber, you have access to Xfinity WiFi hotspots nationwide so you can stay connected on-the-go at no additional charge. You can register up to 10 devices on your account to access Xfinity WiFi hotspots.

Is Xfinity hotspot free for customers?

Xfinity has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These hotspots give you fast, convenient WiFi and are free to Xfinity Mobile customers and to those who have the Performance Internet package or higher.

How long does it take for WiFi to activate?

This normally takes 45-60 minutes for one PC. If we don’t need to send an engineer, your broadband service will start working some time before midnight on the day of activation.

What do you do when your router won’t connect to the Internet?

If you’re having trouble with your wired internet connection, you can try restarting (power cycling) your modem:Unplug the modem.Turn off the router and computers and/or mobile devices.Plug in the modem. Wait two minutes.Turn on the router and wait two minutes.Turn on the computers and/or mobile devices.

How do I fix a slow Internet connection?

Check your speeds (and your internet plan) … Give your hardware the universal fix. … Know your hardware’s limitations. … Fix your wifi signal. … Turn off or limit bandwidth-hogging apps. … Try a new DNS server. … Call your internet provider. … Optimize your web for a slow connection.More items…•

How long does it take for Internet installation?

Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.

How do I get unlimited free Xfinity WiFi?

For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, select the “xfinitywifi” network name in the list of available hotspots and then launch a browser. Comcast is also pausing customer data plans for 60 days, giving all customers unlimited data for no additional charge.

What is difference between Xfinity and Xfinitywifi?

The difference mainly being the fact is is a different wireless network. The “xfinitywifi” is the name of the network for xfinity users/guests. Where as the “CafeExpress” & “XFINITY” networks are private. “XFINITY” is secured, which is why it has a padlock on it, where as the other two are open networks.